False Advertising


Trying to find what the rules are on false advertising here. I recently purchased a preamp here and the ad stated it came with the power cable that connects to a battery and a remote for volume control which neither showed up when I received the item. I have tried sending messages to both the account of the seller and phone to which I have received no reply. The email of the seller that was listed after the transaction says it has been disabled.

I have since been able to put together a power cable which consists of using a powercon connector so I could at least see if the preamp works and it does. I really like the preamp but am pretty bummed that it did not come with a) the original power cable and more importantly b) the remote.

Is there any recourse for this? Could I get some money back via Paypal for falsely advertising that this unit would be coming with all the accessories that was listed in the ad?

Any thought?

Thanks,
Thomas
t_ramey

Showing 4 responses by t_ramey

Thanks guys. I submitted a dispute and Tammy responded quickly. The guy had 100% feedback so I was pretty disappointed in not only being short handed with the remote/cable but also the lack of any response. Hopefully something can turn up from this. 
Well I did submit a dispute but I said in the description I want to keep the preamp as I do like it but obviously very disappointed that it has no remote. I'm not sure I would have made an offer if I knew it hadn't but since it's in my possession and I've heard it I would like to see if its possible to get a remote for it but I don't know how much that's going to cost.
If I decide to initiate a Paypal dispute do they refund me after I show proof of shipment or does the seller have to receive it? I'm wondering if something just happened to him. Weird that there is no response for the past week and wonder if I shipped it back would he even receive it.
Well I'm hoping I just received the answer as to what has happened. I decided to look back at the Paypal receipt and noticed the email listed was different than what was available here on Agon. The name was completely different than the name here on Agon as well but I've seen that before where the seller will have the spouse be the one to receive PayPal payments. So this morning I sent an email and just received a reply stating that the seller had left out of the country on a business trip right after shipping the preamp and that they will help me get the items that were missing. So hopefully this will have a happy ending.