Zd542, anything we provide, we are either authorized to provide ourselves, or provide through an authorized dealer. Our clientele live overseas and have neither the time nor the inclination to spend one minute of their own time shopping for or auditioning gear. The equipment is typically for their 2nd, 3rd, or even 4th homes in America. Obviously, they are not typical audiophiles. They want to know they have top quality gear (and usually, that knowledge alone is sufficient) and in many cases, they may not ever even listen to it.
As designers, we provide this service as an accommodation to them at their request, so we want to provide the best combinations possible for them. We do the best we can in this regard, and NEVER take a possible customer away from other authorized dealers. These are customers who would never walk into a store, and usually do not speak English. In those rare cases where they themselves take an active interest in the sound of a system, we do then refer them to authorized dealers. Thank you for your concern.
As designers, we provide this service as an accommodation to them at their request, so we want to provide the best combinations possible for them. We do the best we can in this regard, and NEVER take a possible customer away from other authorized dealers. These are customers who would never walk into a store, and usually do not speak English. In those rare cases where they themselves take an active interest in the sound of a system, we do then refer them to authorized dealers. Thank you for your concern.