2. cables
  3. 1046783756

Excellent Audience Customr Service

I recently had a positive experience with the Audience company. My AU24 interconnects had a loose solder that caused a "chuffing" sound when rotated. I contacted Audience and received an email from product developer Richard Smith asking me to send back the IC's for repair or replacement. Less than a week after they were sent to California I received a new pair of AU24 IC's back from Audience!! Thanks Audience and Richard for the excellent customer service!!
gooddomino

Showing 1 response by jose21

jose21
93 posts
 
"If you are an authorized dealer of Audience, please be advised that you are in violation of the legal requirements of advertising Audience products. Please contact John McDonald, president of Audience. Dealers advertising new or used Audience products will be terminated as Audience product dealers."

I just got the same email from Audience..... but I didn't get an apology because my email was sent back to me.
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