Hi, Iknev: If it were me I would just repackage the speaker since it is not that massive and send it back to be fixed under warranty. No doubt it will be painful not listening to your new speakers, but the last thing you want to do is compound the problem if you are not entirely sure how to replace drivers and crossover components, especially if you were to take out an amp channel or such. I have a pair of these speakers and have been lucky so far with no problems. Good luck with Jonathan--I am sure he will take care of you.