A year or so ago I sent them an email inquiring about their remastered SACD's, as expected I received no reply.
Esoteric Support - nonexistent???
I have a DV-50 remote control which has stopped working and I have tried every method listed on the Esoteric/Integra website with no luck. The phone number just rings and rings... I sent an email literally last December with no reply. I'm shocked at how poor this companies service has become.
Does anyone know how to get help with an Esoteric product?
I love their equipment, but c'mon guys - at least answer the phone.
End rant.
Does anyone know how to get help with an Esoteric product?
I love their equipment, but c'mon guys - at least answer the phone.
End rant.