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Electrocompaniet EMC-1 Spare Parts

I own an Electrocompaniet EMC-1 CDP and I would like to know where in the USA to buy spare parts (the plastic ring or plastic spindel). My plastic ring or spindel (the magnetic stabilizer sits on this plastic part when playing a CD) has broken and the CD player does not operate without this external plastic part.

I will also try contacting Electrocompaniet for assistance. Thank you!
hawaiikid

Showing 3 responses by hawaiikid

hawaiikid OP
107 posts
 
Thank you for your response. The US Distributor was nice enough to contact me but he does not have any plastic spindels available in stock. I'm sending an "SOS" and I'm asking if anyone else is selling the plastic spindel? Without this part, my EMC-1 cd player is inoperable. Thank You!
hawaiikid OP
107 posts
 
Thank you for help, I truly appeciate all the feedback that I've gotten. For the record, Electrocompaniet and the U.S. Distributor were most helpful. I understand they are awaiting receipt for the new part and have generously offered to send me the part (plastic spindel) without charge. I feel they (Electrocompaniet and the US Distributor) are very caring people and are highly service oriented.
hawaiikid OP
107 posts
 
I wanted to let people know that I had a very pleasant experience in dealing with the U.S. Distributor and Electrocompaniet. I did receive the spare part (which has been changed from a soft to hard plastic spindel) and both parties were extremely helpful and thoughtful. Thank you to all!
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