eBay secretly over charged sellers

OP said: " Customer service was able to explain to me exactly what is going on"
- So what was the explanation?

"EBay has always been charging sellers 10% + 3% for PayPal. That’s $13% off what the seller gets! Capitalism triumphant!"

eBay separated from PP a couple of years ago and is now handling what PP did in house. The final value fee (in many categories, not all) is 12.55% + $.30 listing fee per order. In the year before the split with PP, the fee was 3.5%. So that is $550.00 for the sale minus $69.02 FVF + $.30 listing fee for a total of $69.32. $550.00 - $69.32 = $480.68 - $476.53 = $4.15 short. My guess is that the additional amount was a credit card fee, from the buyer or he might have listed it in the wrong category.

BTW: I sell tons of stuff, mostly non audio related on eBay and think that what eBay provides in terms of exposure, easy format, ease of shipping and general customer support is a bargain.

https://www.ebay.com/help/selling/fees-credits-invoices/selling-fees-managed-payments-sellers?id=482...

Have you looked in your seller hub for a deduction to cover that amount? I wonder if it is a surcharge since eBay is now handling the tax money. I live in a state with no sales tax so I get no tax info.