2. misc-audio
  3. 994849371

Dont Ship UPS, Marantz tuner DOA

In reference to package id 1z1x42720301503488
I am very disapointed with the way UPS handled a stero tuner shipment to me. The unit was packed with bubble wrap and styraform peanuts in a heavy cardboard box, for shipment from NY to NJ (7 hours by car).
The appears to have been dropped with such force that the knobs actually pierced the cardboard container and the steel faceplate was bent. Also side of the box was ripped wide open, but at least someone had the sense to stick it in another box along the way (WITH NO ADDITIONAL PACKING), peanuts spilling out of the original box.

I have heard of such horror stories before and now it has happended to me.

I will never use UPS again and will go back to using FedEx as others have advised me in the past.
joegio

Showing 1 response by hgeifman

hgeifman
2,306 posts
 
The key to shipping is the right packaging. And, the more fragile the piece, the more important the packaging is. I always wrap everything very tight and always double box the orginial mfg box.  

And, I will triple box if I feel it needs it (very heavy, fragije, large item, tubes, etc).  I have my audio pieces packed by a professional and have never had a problem regardless of the carrier.  I watch him pack to ensure it is done correctly.  And, he makes suggestions to ensure a safe arrival that I always agree to. 

It is my opinion that spending money for packaging is very important. My goal is the safe delivery of my package and I do everything possible to ensure it is packed  correctly.  

The packaging is very important and not necessarily the carrier.  I have shipped fragile items using UPS and FedEx and they always have arrived safely.  They were packed correctly.  
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