Dont Ship UPS, Marantz tuner DOA


In reference to package id 1z1x42720301503488
I am very disapointed with the way UPS handled a stero tuner shipment to me. The unit was packed with bubble wrap and styraform peanuts in a heavy cardboard box, for shipment from NY to NJ (7 hours by car).
The appears to have been dropped with such force that the knobs actually pierced the cardboard container and the steel faceplate was bent. Also side of the box was ripped wide open, but at least someone had the sense to stick it in another box along the way (WITH NO ADDITIONAL PACKING), peanuts spilling out of the original box.

I have heard of such horror stories before and now it has happended to me.

I will never use UPS again and will go back to using FedEx as others have advised me in the past.
joegio

Showing 1 response by dmk

The fact is that ALL shipping companies have rules about how something is packed. I try to overpack my stuff as much as possible and use the original cartons. Sometimes it isn't possible due to lack of space but when it is, I pack so that Godzilla couldn't break it if he stepped on it.
Think the drivers, packers and movers care about your stuff? Think again! These folks are under TIME constraints i.e get it to you as fast as possible and don't worry about damage. What was that Jim Carrey movie where he posed as the UPS guy? It was funny because it was a satire of something that actually happens, albeit not as obviously.

Protect yourself and pack carefully. Double box when you can but also put some bubble wrap between boxes. As someone said above, peanuts can shift. Use them only when space constraints restrict bubble wrap.