Dont Ship UPS, Marantz tuner DOA


In reference to package id 1z1x42720301503488
I am very disapointed with the way UPS handled a stero tuner shipment to me. The unit was packed with bubble wrap and styraform peanuts in a heavy cardboard box, for shipment from NY to NJ (7 hours by car).
The appears to have been dropped with such force that the knobs actually pierced the cardboard container and the steel faceplate was bent. Also side of the box was ripped wide open, but at least someone had the sense to stick it in another box along the way (WITH NO ADDITIONAL PACKING), peanuts spilling out of the original box.

I have heard of such horror stories before and now it has happended to me.

I will never use UPS again and will go back to using FedEx as others have advised me in the past.
joegio

Showing 1 response by artprinteaa0

I own a company which distributes items all over the country since 1984. I've dropped UPS about 3 months ago for damaging items and then backing out of the insurance claim--you have to take it to a different authority since UPS is self insured. I also know of 3 other big companies, unlike mine, that have 7 figure shipping costs that have dropped them recently as well for the same reason.
Currently--and this changes from time to time and none of these guys do a good job anyway--the best selection is the post office. For heavy items, ctx is a good choice. for lighter items, airbourne is a much better choice than federal express. Federal express is good for documents, very bad for items.