Do not buy any Sonus Faber used


Sumiko just announced that
"IN ADDITION, SUMIKO WILL NOT SUPPLY PARTS AND/OR SERVICE FOR ANY SONUS FABER PRODUCT WITHOUT PROOF OF PURCHASE FROM A SUMIKO AUTHORIZED DEALER IN NORTH AMERICA ".

What a curious statement . Can you imagine Volkswagen refusing to provide parts for their own cars, no matter where they were bought? I do hope other distributors will follow. It would surely drive the prices down considerably on Audiogon for used gear.
limono

Showing 7 responses by janeb

Hifihvn, I think it is you who should have a nice day...
You seem to be a little "uptight"....makes sense since I said:"he who lives in glass houses".
I have had very good service whenever I have talked to Sumiko. However, I have to wonder how often a speaker will need warranty repair anyway? After all, what's to really fail....the driver, the x-over the connectors...???? I could see that an amp manufacturer or other electronic manufacturer would have concerns, BUT a speaker manufacturer? Don't quite get it! How many times have you bought a speaker and it has had a problem during its limited warranty period...I never have.
Musicpod why would a driver fail? I can understand it if you over drive the speaker, which would be your fault, but under normal use....I don't get it.
What reason was there for your Vienna drivers failing in such a short period of time?? My point is that I can see a tube amp manufacturer or a digital device manufacturer be concerned about infant mortality in their product, but a speaker manufacturer...............?
Musicpod and Hifhvn, it is NOT that I believe that speaker driver's have a ZERO failure potential. Instead, I am saying that of all components that are delivered new to a consumer in our hobby; I would say that speaker drivers are on the VERY low side of the infant mortality curve. Certainly very low compared to tube components as an example. Therefore, the risk to a consumer of warranty issues is IMO far, far less with this type of component. I guess YMMV.
Hifihvn, to answer your question, because that's my TT...can I ask you a question.... how come YOU have NO system link?
Hifihv, I said 'he, who lives in glass houses" referring to you, my friend.
You wish for 'privacy' which is why you don't post a system.....Sure.
The Pioneer in that thread belonged to a friend, which IF you bothered to read the thread is exactly what it said.
I'm done responding to you...you have a nice day.