Do not buy any Sonus Faber used


Sumiko just announced that
"IN ADDITION, SUMIKO WILL NOT SUPPLY PARTS AND/OR SERVICE FOR ANY SONUS FABER PRODUCT WITHOUT PROOF OF PURCHASE FROM A SUMIKO AUTHORIZED DEALER IN NORTH AMERICA ".

What a curious statement . Can you imagine Volkswagen refusing to provide parts for their own cars, no matter where they were bought? I do hope other distributors will follow. It would surely drive the prices down considerably on Audiogon for used gear.
limono

Showing 1 response by dhl93449

That comments from Elizabeth re Parasound are nonsense.

I have spoken with Tony at Parasound tech support on numerous ocasions and have gotten any part I needed. I buy most if not all my Parasound stuff (inc JC-1s and JC-2s) used and have never been asked to provide proof of auth dealer purchase to get parts. Tony has even helped me with mods to Parasound's design flaws in getting alternative parts (like the JC-1 current surge protectors that can burn up; a design that was changed in later units. Parasound will replace the originals for free). I buy Parasound equipment because they are one of the very few companies that will give you schematics of any product they produce. Try getting those from Cambridge Audio or many other brands. Bryston is pretty good as well, but only a few schematics are supplied by Bryston.

So what is sometimes published policy is rarely enforced, but is there just in case they run across a case of abuse.