Ladies and gentlemen,
Like Rrog I too received excellent service from Sumiko.
Bought a Strata II used here but it had no set-up instructions.
Their site had instructions for other models but no Strata II.
After an email I contacted Dermot directly. Explained my need and he said he thought he had copy on file and would fax me one for $10.
I agreed, however there was difficulty and he sent me a hard copy instead.
Never did bill me for the $10.
Thought that was pretty good service.
Best,
Dave
Like Rrog I too received excellent service from Sumiko.
Bought a Strata II used here but it had no set-up instructions.
Their site had instructions for other models but no Strata II.
After an email I contacted Dermot directly. Explained my need and he said he thought he had copy on file and would fax me one for $10.
I agreed, however there was difficulty and he sent me a hard copy instead.
Never did bill me for the $10.
Thought that was pretty good service.
Best,
Dave