I just wanted to add my story to this feed. I, just today, received my KEF LS50 from Newaudiovideo.com.
First off, yes, it took a week and two days (with the weekend) to get my speakers from Los Angeles to San Jose, but yes, they did arrive. They were packaged from KEF with the KEF embossed tape that was wrapped all around the box. The packaging had never been removed and it was even the newest production of the speaker (without the Anniversary Model silk screened below the driver).
In reference to the comment about the surliness of the person who answers the phone. Yes, he isn't always in the best of moods, but he delivers good customer service. When I received the speakers I was concerned about the the fact that the silk screening was wrong and thought perhaps just maybe they were old production, or God forbid, bootlegs. He took the time to surf with me on the web to find out exactly what was going on and we discovered a blurb by the marketing director of KEF who said that yes indeed the wording had changed on the newest production run.
So, I cannot say anything bad about this dealer. The price was unbelievably good and the customer service was just fine and in the end I have beautiful new speakers. So I say, go for it and enjoy some new equipment!
First off, yes, it took a week and two days (with the weekend) to get my speakers from Los Angeles to San Jose, but yes, they did arrive. They were packaged from KEF with the KEF embossed tape that was wrapped all around the box. The packaging had never been removed and it was even the newest production of the speaker (without the Anniversary Model silk screened below the driver).
In reference to the comment about the surliness of the person who answers the phone. Yes, he isn't always in the best of moods, but he delivers good customer service. When I received the speakers I was concerned about the the fact that the silk screening was wrong and thought perhaps just maybe they were old production, or God forbid, bootlegs. He took the time to surf with me on the web to find out exactly what was going on and we discovered a blurb by the marketing director of KEF who said that yes indeed the wording had changed on the newest production run.
So, I cannot say anything bad about this dealer. The price was unbelievably good and the customer service was just fine and in the end I have beautiful new speakers. So I say, go for it and enjoy some new equipment!