This has happened twice to me. I think they periodically send out new cards and expire the old ones to weed out the 'cheaters' who've obtained cards somehow and are pirating the signals, or the new cards have better security or something, but the whole things sucks cause it's at the inconvenience of all of us loyal and longtime customers.
DirecTV access cards
DirecTV users: Have any of you recieved an envelope in the mail recently with new access cards for your DirecTV receivers? The letter states that these cards replace the existing that are due to expire soon. When did this start? I've been a DirecTV customer for 3 years and still have the same access cards in my receivers as when I got the service.
Now - I need "new" cards, that must be installed, and the old ones destroyed. No where in the package does it have an expiration date for these cards, and, my subscription anniversary date is February - this is July. Before I contact DTV customer service, I thought I'd see if anyone here has gotten a similar package.
Now - I need "new" cards, that must be installed, and the old ones destroyed. No where in the package does it have an expiration date for these cards, and, my subscription anniversary date is February - this is July. Before I contact DTV customer service, I thought I'd see if anyone here has gotten a similar package.