Didn't know offers/counter offers did NOT include shipping


Hi,

I'm the buyer in a sale, and while making offers, I was not including shipping in my offers (thinking I needed to add $75 for shipping to it, based on estimates).

The seller made a few counteroffers and their final offer said "$$$, shipping included, final offer" - so I accepted it.

Problem is, Audiogon tacks on the $75 of shipping to his "accepted offer" and wants me to pay.

I've tried contacting the seller (0 feedback) about the situation, I guess I'll have to call them later today to discuss. A shame of a mistake.
elmalloc

Showing 2 responses by elmalloc

Audiogon support fixed the invoice after I asked them to read our offer messages so they could see exactly how we said $$$ shipping included. They fixed it within 10 hours of the dispute invoice being open.

Thanks!
Thanks! Yep, the seller emailed back and said let's just wait to see what Audiogon says about our dispute transaction email.

I did offer to just pay the full amount in Paypal and have him just send me back a refund or another transaction refund with the shipping amount.

We'll see.

thanks!