Did you reboot/reset?

Fuzztone, you rascal. Brother, I feels your pain! 

My streamer has a some diagnostic tools and customer service opportunities- but they are not available when it’s locked up!

At least Im not alone!

@hgeifman 

Thanks for your thoughtful reply. Issues happen infrequently, couple of times a month.

Two issues prompted me to ask the question:

Last week my wifi was slow, I rebooted and the speed doubled. It would be nice if the modem had a trigger speed that prompted a reboot. I plan to call my provider, I may have a hardware issue.
 

Once my internet speed was strong, shortly afterwards, my streamer, which is hardwired to my router stalled. When the streamer stalled, the options for troubleshooting and diagnostics stalled as well. I checked my internet connection/speed and it was still strong. Once I rebooted my streamer, it was working fine again. I have not asked the company for help yet, I’m traveling. 
 

Regarding the streamer, its software is updated to latest version, and I experience issues on all formats it can provide, native and otherwise. 
 

I’m just being a baby, but my concern is unless I check them continually, I may be missing performance. My experience in the past is for me to call after I rebooted and everything is fine… being told, ‘I guess you figured it out!’ 

@hgeifman 

That sounds very encouraging! I’ll call my provider up and set up an appt. 
 

I’ll circle back when I am on the other side of this!

Warm regards!