Did you reboot/reset?


Why don’t manufacturers put parameters in place to force a reboot when performance drops below a threshold? For instance, my streamer will stall, won’t load settings, menus, much less music. (It is hardwired and my internet speed tested fine, I suppose it was freshly rebooted!)

Is the streamer unable to tell it is jacked and not able to load the menu page? Why not? 

I didn’t list the manufacturer because I assume if I did, somebody would have a story about one they had for seven years that ran 24 hrs a day and was once dropped in a well…. but never required a reboot. Heading them off at the pass!

uncledemp

Showing 3 responses by hgeifman

@uncledemp, How often does your streamer stall, won’t load settings, menus, much less okay music? Are we talking hourly, daily or weekly?

Of course, everyone suggests a reboot and that usually solves the problem.

However, if your streamer is stopping very often, I suggest you call the manufacturer and ask for advice. Is the hardware the culprit or is it the software on the streamer? Since rebooting does not fit it, my best guess is it might be the software you are running.

Unfortunately, you need to review both the hardware and software to determine what is causing these issues. I suggest you document what you are doing and see when the streamer hangs up. Please keep us posted.

What about the source material you are steaming? If it is corrupted, this might CAUSE your streamer to get locked.

@uncledemp, Thanks. Based on your above post, it is possible you may have router issues. How old is your router? I had similar issues with several routers and replaced them with the NetGear Obit router.

in any case, after your travels. Please call your ISP. You might need to update the routers software or the router might have issues handling the load. Please keep us posted. Or, it might be a modem issue.  Your ISP needs to check these devices. 

@uncledemp, I recently had my ISP check all my devices, signal performance, frequency in range, etc. He replaced my inside connector/cables, replaced the connectors at my outside distribution cable box and the connectors at the cable box outside my home.

He performed speed tests at each point (inside modem, cable box outside home and distribution box at the street) to ensure everything was working

i suggest you schedule an appointment with your ISP to check everything including your router and modem.