Did 6moons post the BelCanto DAC3 review?

I purchased one of BelCanto's players last December and returned it within the 15 day trial period. I called them a week after it was returned and they acknowledged that they had received it and that I would receive a refund after they inspected the player. I expected to get hit with the 5% restocking fee but they have now had the player for a month and I have not been contacted and my credit card has not been refunded. I am now contesting the charge through my credit card company.

Wshields: I understand your feelings about this. I purchased the player over the telephone and was not told about the restocking fee even though we discussed the option of returning the player if I was not happy with it. It was only after I received the player and decided to return it that I saw the restocking fee statement on their webpage when I was looking for information about the return process. I can live with the 5% restocking fee. What is irritating to me is that the company doesn't seem to be in any hurry to refund any of my money.