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Decco USB Connect Not found by Windows XP PC

All.... I really need some help here. I have a Toshiba laptop with ITunes 9 that I was connecting to my Peachtree Audio Decco via USB and things were working great the first week. I go away for a week, come back and now my laptop says USB device not recognized when I connect it back up. It recognized it the whole first week?

Microsoft does not have a place to download a USB driver(Service Packs are it). Has anyone had this same issue, and if so, have you been able to solve it. WHen I look in the device manager, USB2 is shown, but then I connect the Decco and walla, "USB Device not recognized".

I am quite PC literate, and have had a music server running my sqeezeboxes for 3 or 4 years, so I'm not a rookie here, but I am flumoxed on this one. I would really appreciate any gurus out there, or someone from PeachTree/Era, if they could help me on this one. Hopefully, upgrading to Windows 7 isn't the cure, nor buying a Mac Mini from you Apple polishers. Thanks in advance for any assistance.
rootmann

Showing 1 response by metralla

metralla
945 posts
 
>"I am quite PC literate"

OK, then. "Plug and play" should make this work.

Unplug all the USB devices. From "Computer Management" - "Device Manager", select each of the nodes below "Universal Serial Bus controllers" and right click - Uninstall.

When you have removed those, you have no USB controllers, so reboot the box, with no USB devices plugged in, and let it rebuild the generic Hub controller and others it wants to do. Wait until it settles down. Check Device Manager and see what's there.

Now plug in the Peachtree Audio Decco USB connection and XP will activate "Plug and Play" and install an appropriate driver. If it can't find one on the hard drive and asks for the CD that came with your Peachtree Audio Decco, then do that.

Did it come with a CD?

Regards,
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