2. pc-audio
  3. 1255142460

Decco USB Connect Not found by Windows XP PC

All.... I really need some help here. I have a Toshiba laptop with ITunes 9 that I was connecting to my Peachtree Audio Decco via USB and things were working great the first week. I go away for a week, come back and now my laptop says USB device not recognized when I connect it back up. It recognized it the whole first week?

Microsoft does not have a place to download a USB driver(Service Packs are it). Has anyone had this same issue, and if so, have you been able to solve it. WHen I look in the device manager, USB2 is shown, but then I connect the Decco and walla, "USB Device not recognized".

I am quite PC literate, and have had a music server running my sqeezeboxes for 3 or 4 years, so I'm not a rookie here, but I am flumoxed on this one. I would really appreciate any gurus out there, or someone from PeachTree/Era, if they could help me on this one. Hopefully, upgrading to Windows 7 isn't the cure, nor buying a Mac Mini from you Apple polishers. Thanks in advance for any assistance.
rootmann

Showing 2 responses by blindjim

blindjim
3,092 posts
 

Got Vista, I presume?

I do and sometimes depending on how things are started up, the right driver is not automatically installed for various USB audio devices.

Once I had to change the driver or find one, I forget which, and simply chose the option to have Windows/Vista look online for one. Another time I found the device in the uninstalled hardware area and just selected it & then, 'install'. A driver was found in the Vista OS.

In the audio section of control panel "Sound", whatever is connected and up & running when it's plugged into USB port it does show up in there.

YOU CAN RIGHT CLICK ON IT AND SET IT AS THE DEFAULT. AFTER A WHILE OF NON USE HOWEVER (NOT PLUGGED IN) THE OPTION OF A SECONDARY DRIVER GOES AWAY JUST AS MY OWN HAS NOW DONE. i JUST CHECKED IT.

Try starting up the laptop without it plugged into a port. Turn on the gizmo and then plug into a USB port. If nothing good comes from that, try another port. Oddly enough that can work... or has on my toshiba L350. there is a servidce pack II for Vista too... albeit it had said, beta when I downloaded it.

Weird but true.

Past all that perhaps downloading a free ASIO driver might work.

Good luck.
blindjim
3,092 posts
 
Oops. missed the xp part.

with SP 3 you should be good to go... and only some change in the start up (connected, unconnected, one port or some other) should be all that's necessary. Only my xp pro box is almost as picky as is my Vista laptop with such things.

check the Add hardware list once hooked up and see if it's there.

If it worked once, it will again.
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