Decco USB Connect Not found by Windows XP PC

The manual for the Decco indicates that no special drivers are required. And if you are seeing USB2 indicated in Device Manager it would SEEM to confirm that your Windows installation is sufficiently up to date to be able to handle the port without additional software, which would also seem to be confirmed by the fact that it worked initially.

But just to be sure let me ask the following questions, even though they apparently are irrelevant: What is the model and approximate year of purchase of the Toshiba laptop, and which Windows service pack has it been updated to? Are you using the software installation it came with + updates, or did you ever reinstall the software from scratch? If you reinstalled the software from scratch at any point, did you run an Intel Chipset Software Installation Utility?

Beyond that and the suggestions which have been offered by the others, and besides re-booting everything which I assume you've already tried, I would suggesting trying the Decco on both a different usb port and on a different computer. Unfortunately it seems conceivable to me that either the computer port or the usb interface on the Decco could be defective.

Good luck!
-- Al

Hi Mark,

Have you tried connecting some other kind of usb device to that same port on the computer, to see if it is recognized properly and works properly?

Regards,
-- Al

Mark -- A further thought: Perhaps during the intervening two months the main battery discharged, and perhaps the small coin-type battery that is located internally somewhere on the motherboard, and which allows the cmos (bios setup) settings to be maintained, is dead (considering the age of the laptop).

Besides trying some other kind of external usb device on the computer, I would go into the bios setup screens and examine the usb-related settings. As you probably know, that is usually done by pressing either "del" or "esc" or "F2" on the keyboard immediately after the computer is turned on, before Windows starts to load.

Regards,
-- Al

Mark -- A followup to my previous post. I found the manual for your computer here. As indicated on page 108, the cmos battery (referred to as the RTC battery, because it saves the real-time clock settings as well as the bios configuration settings) is rechargeable on that computer; and it will hold the settings for only about a month when the computer is turned off; and it only recharges when the computer is turned on. That is all unusual in my experience.

Also, apparently on your computer the bios settings are viewed and changed via a software utility that is installed into Windows, rather than by the usual procedure of entering bios setup prior to boot. See page 200 and 201 of the manual.

Hope that helps,
-- Al