I recently mailed a small electronics item via UPS. They asked if it was an electonic item and when I told them yes, they had to open the package to check it. Apparently their policy is that electronic items have to be in their original box and then double boxed. If the original is not available the item must be taken to a professional packaging company (ie Maibox Etc). If your item was double boxed with the original I'd think that UPS would have to cover the claim. If not then either not all the service centers are following their policy or the guy I talked to didn't know what he was talking about.
There may be another scenario on how the item may have been improperly boxed. The seller may have taken it to a contracted service center, like in a grocery store, in which case they may be lacks in checking for properly boxed items.
Someone else just started a thread in regards to using a packaging company to ship electronic items. Several good points were brought up and maybe we should all use them to ship our expensive gear. We may have pay a little more, but may have fewer headaches to deal with and more time to enjoy the music.
Good Luck!
There may be another scenario on how the item may have been improperly boxed. The seller may have taken it to a contracted service center, like in a grocery store, in which case they may be lacks in checking for properly boxed items.
Someone else just started a thread in regards to using a packaging company to ship electronic items. Several good points were brought up and maybe we should all use them to ship our expensive gear. We may have pay a little more, but may have fewer headaches to deal with and more time to enjoy the music.
Good Luck!