DAC drops out when Furnace starts or stops. HELP


Every time my furnace or water heater (gas, power vented) kicks on or off my DAC drops out momentarily. My audio system, furnace and water heater are all on separate dedicated ac lines. My AC panel was updated to a 200 amp service some years back.
I checked all connections from the panel to each device and internally checked all electrical connections in the furnace and water heater, verifying proper hot, neutral and ground.
I checked and tightened all wires in the service entrance panel.
Has this happened to anyone else? If so what did you do to correct it?
Any help will be appreciated.
jadedavid

Showing 3 responses by almarg

If the audio system, the furnace, and the water heater are all on the same AC phase, I believe there is a good chance the problem would be resolved if you were to have an electrician move the system's dedicated line(s) to the other phase (i.e., to a breaker on the other side of the panel).

Good luck. Regards,
-- Al
Good call on the cable, Jim (Jea48). I would not have guessed that. And your explanation sounds very plausible. I agree with Kijanki's comments as well.

Jadedavid, the reason that a length of 1.5 meters is often recommended for digital cables is further explained in this paper. It relates to the potential effects on jitter (short term fluctuations) in the timing of D/A conversion, that may result from the inevitably less than perfect impedance matches between the cable and the components that are being connected.

As Kijanki indicated, though, and as can be inferred from the paper, many system dependent variables factor into the likelihood of that length being optimal. A notable one being the risetimes and falltimes of the signal that is sent into the cable (i.e., the amount of time for the signal to transition between its lower and higher voltage states, and vice versa), which are generally unspecified and unknown. So while 1.5 meters may generally stand a greater chance of being optimal than 1 meter, that will not always be the case.

All of that relates to sound quality, though, and usually not to the kind of problem you have encountered. But I wouldn't be surprised if the characteristics of the shield relate to it, as Kijanki indicated. Given that two different appliances cause similar symptoms, though, my guess is that it is not differences in shielding against RFI pickup that are involved, but rather effects of the shield or other signal return conductor in the cable on a ground loop issue that may be occurring between the two components. A ground loop issue conceivably resulting in the marginal lock Jim referred to.

An interesting experiment, therefore, might be to temporarily put a cheater plug (a 3-prong to 2-prong adapter, with the safety ground connection not connected), on the power plug of either the DAC or the component that is providing the signal to it. That would break any ground loops between the two components. Then see if the problem still occurs with the shorter cable.

Regards,
-- Al
Doug, I should clarify my earlier comments about digital cable length by adding that they only pertain to electrical (non-optical) S/PDIF and AES/EBU cables. My comments don't apply to USB cables, in part because the risetimes and falltimes of USB signals are vastly different than those of S/PDIF and AES/EBU signals. As I had mentioned, and as further explained in the paper I linked to, signal risetimes and falltimes are key variables affecting what length will be optimal.

Also, I'll add that if a very short length is practicable, such as perhaps 8 inches or so, that can be expected to often be as good or better a choice for S/PDIF and AES/EBU than 1.5 or 2 meters. It is the intermediate lengths, such as 1 meter, which (depending on a complex and essentially unpredictable set of component-dependent variables), stand a somewhat lesser chance of being optimal than those other choices.

Regards,
-- Al