@aardvarkbark You are the only person I've heard ever make that complaint. Ayre's service is second to none. I've called them many times and they've always been helfpful (and honest even when it's an answer they know I'm not going to want to hear). In fact, I would say if you value service and a reasonably priced upgrade path for your expensive components, Ayre is the gold standard of the industry in that regard.
