If you follow the instruction they give you, there should not be any problem. Robert Adams is,like Bbloom above says is very supportive and methodical. Only it seems lot of hassle procedurewise and timewise since Classe is in Canada. I wish they had 800 number, although you can communicate and follow thru via email.
classe audio questions
I am having trouble with my classe dac 1 and I am sure it will have to go back to get serviced.What I was wandering was has any other members had trouble with classe products and what was the customer service like? good,bad,ok? Just wanting a little forsight for things to come.