Charging A Fee To Demo An Amplifier In A Brick & Mortar Store


I Saw a pair of pre-owned tube monoblocs for sale on an onlline forum for around $17k.
The seller has a retail store for hiigh end audio. The seller mentioned that there will be an up-front fee for the demo if a prospect comes to the store the amps are not purchased. The demo fee may also be used for credit towards any purchase in the store.

This is the first time I’ve ever heard of this. Is this now a common occurance in high end audio stores? I sent a note to the seller asking what the demo fee amount was....two weeks and I didn’t get a response.

Does anyone know what amount of fees are charged for a demo?
mitch4t

Showing 2 responses by gordon

@tubes444 

does the name of the sf dealer have sf in it?  And maybe audio and vision?
I was looking to buy new speakers in the $8k-$12k range a few years back.  A local dealer had a brand which interested me.  I dropped into the store, and the dealer let me listen to a pair of bookshelf speakers by the brand I was interested in.  I like them, but wanted to try out the brand's floorstanders.  I made an appointment for a few days later, and spent a hour or so listening to the floorstanders.  I liked both, but wanted to try at least one of the pairs at home.  I told them that as long as the speakers sounded good at home, I would buy one of the pairs.  The dealer wanted $500 to allow me to take the bookshelf speaker home.  I had to transport and setup.  About half of the $500 was non-refundable.

I balked.  As a long shot, I then called a distributor that carried another brand I was interested in.  He agreed to ship a pair of large floorstanders from St. Louis to SF Area at the same time one of his dealers in Austin was going to be on vacation in SF.  If I didn't like the speakers, I had to pay for return shipping.  The dealer set the speakers up, we listen to music for about 3 hours, had a couple beers.  I really loved the speakers, and bought them.

I would've never called the distributor if I could've auditioned the local pair at home.  Sale lost.  I'm sure the local dealer thinks that I was just a time-waster.