I am the friend Raquel mentioned with the CAT JL-1 Limited Edition amps. I bought the CAT amps a little over a year ago to replace my Sonic Frontiers Power 3 monoblocks. The CAT amps are in a completely different league than the SF Power 3s. I don't have personal experience with your ARC amp, but I doubt it can compete with the CATs.
Jafox did an excellent job of describing the strengths of the CAT amps. His observations about the differences between the JL-3s and the ARC amps are identical to my experience in moving from the SF Power 3s to the CAT JL-1 LEs. The dynamic capabilities of the CAT amps are explosive - unrivaled in my experience. They enable the convincing reproduction of large scale orchestral and choral music in a way I had never before heard in a high end audio system. Nonetheless, the CAT amps also have a very special triode intimacy in delicate pianissimo passages that belies the V-12 powerhouse "under the hood." They are truly remarkable amplifiers.
Cmo, you also asked about reliability and customer service. The CAT amps are built like tanks. However, you should be aware that the amps use resistors as protection mechanisms for malfunctioning output tubes. You might be aware that some sort of protection mechanism (fuses, resistors) is necessary to protect the output transformer from damage that can be caused by excessive current draw that can occur when an output tube malfunctions. The CAT amps and certain other tube amps use hardwired resistors instead of the more user friendly fuses due to perceived sonic benefits.
If your output tubes reach the end of their lives and begin to malfunction before you replace them with new tubes, you will likely experience failed resistors. Soldering skills are required to replace a failed resistor and restore the amp to operating condition. The good news is that the resistors in the CAT amps are very effective in protecting the transformer from damage, and Ken Stevens is very accessible and capable of diagnosing the failed resistor via telephone. Further, the resistors used in the CAT amps are readily available and very inexpensive. So none of this poses more than a temporary inconvenience as long as you or someone nearby can do the soldering work to replace the occasional blown resistor. You might be able to avoid any hassle with failed resistors if you log your hours on your output tubes and replace the tubes before they begin to fail.
Jafox did an excellent job of describing the strengths of the CAT amps. His observations about the differences between the JL-3s and the ARC amps are identical to my experience in moving from the SF Power 3s to the CAT JL-1 LEs. The dynamic capabilities of the CAT amps are explosive - unrivaled in my experience. They enable the convincing reproduction of large scale orchestral and choral music in a way I had never before heard in a high end audio system. Nonetheless, the CAT amps also have a very special triode intimacy in delicate pianissimo passages that belies the V-12 powerhouse "under the hood." They are truly remarkable amplifiers.
Cmo, you also asked about reliability and customer service. The CAT amps are built like tanks. However, you should be aware that the amps use resistors as protection mechanisms for malfunctioning output tubes. You might be aware that some sort of protection mechanism (fuses, resistors) is necessary to protect the output transformer from damage that can be caused by excessive current draw that can occur when an output tube malfunctions. The CAT amps and certain other tube amps use hardwired resistors instead of the more user friendly fuses due to perceived sonic benefits.
If your output tubes reach the end of their lives and begin to malfunction before you replace them with new tubes, you will likely experience failed resistors. Soldering skills are required to replace a failed resistor and restore the amp to operating condition. The good news is that the resistors in the CAT amps are very effective in protecting the transformer from damage, and Ken Stevens is very accessible and capable of diagnosing the failed resistor via telephone. Further, the resistors used in the CAT amps are readily available and very inexpensive. So none of this poses more than a temporary inconvenience as long as you or someone nearby can do the soldering work to replace the occasional blown resistor. You might be able to avoid any hassle with failed resistors if you log your hours on your output tubes and replace the tubes before they begin to fail.