Cary cares and now I care about Cary.


Had a fantastic experience today I have to share. I got the 211 anniversary , special edition mono blocs recently and they blew my mind. I simply had to go face to face and say something ,.... anything to show my enthusiasm to the people responsible for creating this incredible amp. I live 3 hours away , took the day off and just rode up alone . I really expected a receptionist to say something like " everybody is in a meeting , I will pass on your comments and dont let the door .....". That would have been cool. Im no one ....However , I met the MAN himself Dennis Had , his VP and staff who were about as kind and generous as humanly possible. I left feeling I had just become part of something special.These people care about their customers , their product and their reputation; and it shows . Do any of you out there in GON - land have any great Cary Audio stories worth sharing?
brainwater

Showing 1 response by sgate200006b41

Any company that sells a CD player for upwards of $5k and only warrants it for 1 year is not right (Cary only warrants their players for a year.). I had a Cary 306/200 CDP and something needed to be fixed on it about 1 week after the one year warranty was up. Cary still charged me about $90 for the fix which was merely a loose wire.