Carver, THE standard of excellence IMO

could you please give me specific examples of those amps

this is all I could find.............." It sounds to me like these clubs of legend were driving an amp hard without properly ventilating them, so any fires or problems resulting from failure due to overheating would seem to be more the fault of the club rather than the amplifier or its designer. The owner's manual does have a mention of 'adequate ventilation.'
I worked for a touring sound company that used Phase Linear 200's, 400's and 700's exclusively into the 90's. Yes, we had amps fail but rarely in the manner of the 'Flame Linear' legend, more due to thin sheet metal chassis coming apart because they weren't designed for touring use or stagehands pushing transistor covers onto transistors between the fins of heat sinks and causing shorts or bad power blowing fuses. With about 35 Phase Linear amps we'd have maybe four channel failures a year due to causes not related to operator error, and we worked 'em hard. We had many more problems related to band engineers who associated distortion with loudness and stagehands who think they're airline baggage handlers. Amps these days are loaded with protection circuits the PL's didn't have and designers have much better simulation tools available, Carver did an excellent job given the era he did it in."
Take care,

Mark & Mary Ann Weiss
So from someone who did the walk (Mark and Mary) "operator error", abuse, and being used for something they weren't designed to do and even so doing it for a long time and that's just 3 of his designs. 

One more thing....have you ever seen the voice coil of a woofer glow cherry red.  I have.  Take a woofer not designed for a lot of power and with poor ventilating qualities, hook it up to a powerful amp and push it as hard as you can and you can heat up the voice coil tremendously.  If the woofer catches fire, as it can, it's the amps fault???? I've heard these stories about blaming Carver amps for that.
Please research your postings before you
1) perpetuate a myth and less knowledgeable audio people trying to find good info here think it's true2) insult a great man who pioneered much of what we use today, is still designing and working at 78, and who has forgotten much more than you will ever know about audio. 
As a disclaimer.... I know Bob Carver, have spent a number of days with him, own some of his equipment, have discussed audio with him, most of which was beyond my comprehension, and women and football which I do know something about and have even examined him for what HIPAA.  rightly denies me mentioning.  In addition I found him to be a very nice, friendly, generous, humble man.  In my profession I do occasionally meet men and women who could be called a "genius".  Certainly not all, but a higher proportion than would be normal for people you meet or deal with are conceited assholes, smart as they are very few people like them, tolerate would be a better word.  Bob Carver is far, far, from that. I don't do "internet war" and this is the last I'll post re the person who made such a disparaging remark w/out any proof about Carver amps. (not R9s he just talking about his experiences, he could have been working on something M&M were using)

Doc from MI

Geeqner,I'm sorry to disagree.  My OP was directed to and at the great customer service I received from Carver Corp.  The fact that I mentioned my 350s was only incidental to the topic.  This was not a post of the pros and/or cons of any Carver amp new or vintage.  It was a post about how I felt of them going the extra mile on a Sunday to make sure my problem was taken care of.  Any company doing what they did yesterday would meet a hypothetical standard of excellence.  I doubt few exist outside of  Carver but I don't honestly know.  Text from me 3:15 EDT Sunday 09/11 directly to Carver CEO/part owner (which at the time I didn't know) in Chicago relayed to Bob Carver marked "very important", replied to me at 9:15 EDT 09/11 by Bob Carver who lives in Seattle that tells me how to accomplish my task, not we will get back to you, I'll call you later in the week, etc. which would have been very acceptable on the same day I asked them.  The problem came in when "amps on fire" came up and IMO had to be addressed.  I hate to repeat myself but this was about a company responding to a customer in a very unusual amount of time on a weekend day to make sure the customer could take care of the problem.  Carver decidedly deserves kudos for how they took care of me and I truly believe it would be any of their customers.  I don't think Frank knew me from Adam when he received the text and the fact I did a few things with Bob last year was not within his memory bank.  My only intent was to tell this forum of my great experience (and I was impressed) and perhaps motivate them to take a look at Carver knowing it was a company who truly cares about the people they serve.  They've already got my money yet they make sure I'm taken care of. As kren006 said pretty cool!

mrd.........I understand.........my fault for the :)...........I apologize for the sin of omission/lack of sensitivity......all good with me also.  Thank you for the post compliment.  
M

Mrd....thanks for the correction, my staff always said I was getting ahead of myself :)

dino7
I'm sorry I don't understand your post,  Mac is certainly an outstanding and well regarded  co but the warranty is not transferable, they have no tube amps even close to the 350s monos but do have an equal to the Carver 275 in power output,  The MC275 is 3 years on the hardware and 90 (ninety) days on the tubes.  (About $6000+-) Both the KT88 and the 120s run $40 to $80 + - each.  Carver is 10 yrs on both (350s) or more if you talk to Bob and 5 yrs on both for the 275s ($2750).  Quite a difference in price and as I mentioned before the warranty is non transferable and Mac much much inferior.  With Macs on warranty service you pay shipping both ways.  In the very rare event your Carver needs service Carver ships it back to you.

So I ask with respect the purpose of your post w/out any specs/info etc.

Best
Doc from MI

artemus_5 ................" I always believed it was operator error in the setup"  You are absolutely correct , some novice, proby, guy hanging around , etc. had it totally incorrect.  I power my silvers w/ Bob's 350s w/ a 10 Octave LP1 w/ a C9 in the loop for serious listening.  There is no way I would add the C9 If it didn't contribute to the sound.  Take a good look at the 275s.
Geeqner .........:) :)  all is good!
Best
Doc from MI

Rickyt2If I were you I would be asking for my money back..come on 25 yrs that's unacceptable, obviously a defective product

I think you ought to call or email Frank  He is the man who makes those decisions.   and frankly I agree their website could use some work

I had a post removed by the moderator because in discussing Mr C's character I defined what a "man" was to me.  Which Mr C meets above and beyond.  It violated none of their criteria but too bad for me.  You can't talk about character, achievements, loyalty etc if it applies only to a person with a p.....s, I guess.   I'm a doc so I know what it's anatomical name is and didn't even use that.  I assume because it was orientated to "men" or "man" it was removed.  Why post here if you can't talk what a person is.  Ive seen much worse re: Upscale audio people and it stays.  I congratulated a man on his life and work and it is removed.  Moderator if you are "man" or a "woman" email me at drmarka@frontier.com and defend your removal of my post!