Carver, THE standard of excellence IMO


I have read many discussions on these forums and others about many people having difficulty getting hold of or information from the manufacturers or dealers about problems with their gear.  Some wait weeks,months or forever for a response.Yesterday (Sunday) I thought I was having a small problem with my Carver Crimson 350 amps and I did some tests described in the manual to check the KT120 tubes.  I was getting some strange meter readings and couldn't understand why.  So I went to the Carver site and wrote a detailed email at that site, expecting to hear back sometime this week.  At the time I did not know it went straight to the president and co-owner Frank Malilz, but it does. Frank marked it "very important" and forwarded to Bob Carver who at 9:15 pm (my time) sent me a detailed answer that solved my problems.  Are you kidding me!!!! straight to the pres and then to the designer (we all know who is a legend) and back to me within 6 hrs ON A SUNDAY!  To paraphrase a truck commercial....Carver doesn't raise the bar, it sets it.

I know not everyone can afford a set of $9500 monos but I am sure the service would be the same on Carver's new 275s at less than $2800.  I have heard the 275s at Axpona and they are voiced extremely close to the 350s just not as much power.  For most set ups they would be magnificent.  Who else gives the amp AND tubes a TRANSFERABLE 5 yr warranty?  Both the 350 and 275 play for hrs and never get hot.  Handmade in the USA and signed by the legend himself.  If you are looking for a tube amp in this category that plays far far above it's price you owe it to yourself to check out the 275 (or the 350s if you can go that way financially, 10 yr warranty on everything, if you talk to Bob he would probably give you a 50 yr warranty on amp AND tubes, I am not kidding in the least.)  I have no interest in any way with Bob Carver Corp other than a love of it's products and service.  I've posted some here before so you know I'm not a shill. I just wanted to educate some on this forum about my experience, about a great product and outstanding service from the people who make that product.  I believe they really care about audio and their customers.
DrMark  (Doc from MI on some Carver sites)
drkingfish

Showing 1 response by drbarney1

I earned my PhD in physics (interdisciplinary applied mathematics and mathematical physics) from Delaware State University. I chose to do my qualifier exams in physics rather than applied mathematics because I like the physics a little more, I was afraid to take qualifier exams from strangers and I knew the people in the physics department, and even though the math qualifier can be done in less than a day the physics qualifiers take four full days to do closed book, I felt safer taking them. I had crammed more than a year for them.
I have never done well in the job market so I can't afford to buy expensive audio equipment but I taught myself how to design the kind of tube preamplifiers and amplifiers I like and build them myself.
I ran into the same concern that my personal magnum opus amplifier which uses radio station transmitter tubes in SET configuration might be a fire hazard. I don't claim to be a Bob Carver (even though my first name is Robert), but, running the transmitting tubes at only 1000 Volts and drawing only 125 ma, I built them in cabinets which are ventilated better than a lamp which takes 100 Watt light bulbs - the tubes I use take 10 Volts at 10 Amperes to heat the cathodes.
I built many safety features into this: every power supply is fused, the 1000 Volt circuits are contained in Plexiglas cabinets with plenty of cooling space and ventilation and impossible for anybody to accidentally touch the over-rated fast diodes and B+ capacitor connections. The output transformer which carries 125 ma is rated at 300 ma and 4000 Volts pot tested but the case and minus side of the speaker outputs are grounded in several places and the wires which carry 1000 Volts are slipped through plastic tubes for added safety. I never had any problems with this amplifier which I have been using for a year and a half and have been perfecting; e.g. trying different coupling transformers to the grids of the output tubes.
I know nothing about how to start, let alone run, a business, but I dream of someday someone who does giving me a chance to sell my design efforts, or, at least, to find people who would pay me to custom build tube amplifiers for them.