I have both sent items from Canada to the USA, and received items from USA. I have been charged UPS brokerage fees even on items that were produced in Canada. I know that some items have had brokerage fees added on after I have sent them to people in the US. I think UPS is a bit of a rip-off. I have enquired about their brokerage charges, and they say if you use an expedited service such as "2-day", the brokerage charges are included. I have never had any brokerage charges with Canada Post or the US Postal Service.
Duties should only be charged on items originating in non-NAFTA countries.
Duties should only be charged on items originating in non-NAFTA countries.