Buy tubes from Audio Research or not

I went to Upscale Audio website and they say they don't retube ARC vt-100's. That seems very strange to me.

I just talked to Kevin at Upscale Audio. He said they don't retube Vt-100's period. He was also very rude.

Yes, You were rude when you said never call back here. I know you from F-chat and you were a jerk there as well.

It's funny, I just talked to another tube supplier and I mentioned the experience I had with Kevin Deal. He says he here's that story all the time. He said he wonders how the guy stays in business.

Jea48,

Kevin Deal said that he has had nothing but problems selling tubes to people that owned the ARC VT-100. He then told me never to call back and then hung up on me.

Philefreak,

I was never nasty or rude to Mr.Deal. I just wanted to know why they would not sell me tubes. I'm in business myself and I always answer the customers questions. I am never rude to customers and I have never told them never to call back. If I can't help them I will refer them to someone else. That is what Mr.Deal should have done.