I spoke with the Bryston office a couple months back on two occasions and they were quite helpful. I’m sorry you’ve been having difficulties. I do strongly believe they continue to be a really excellent company and an asset to the audio community. As others have noted, James Tanner is a constant on the Audio Circle.
Bryston ???
Is there something going on at Bryston? I have been trying to communicate with them for a week and received no contact. Called 5 times, emailed, and no response. It's in regard to a BP25 that I am pretty sure is under warranty. Bought from a Bryston dealer. I am not having warm and fuzzy feelings.