Bryston Support

I don’t want to get into all of the details involved but let me say that Bryston has above and beyond customer service. I would be surprised if there’s another company out there who can match them in this regard.

I’ve had on and off glitches with the Manic Moose software however, I’ve always been able to remedy the problem and get it back up and running as it should. Each time however, I prematurely contacted Bryston telling them that I was having issues, only to email them back saying that it was fixed. Bryston knows that their software is prone to problems now and then and they have been making improvements with each updated download. However, the sound quality of the BDP3 given it’’s price point makes it a good value. If Bryston could develop its software so that it’s equal to or better than the best of what’s out there, their digital player sales would increase exponentially.