i agree w hilde
seems like u have a hardware problem with the node 2i, is it a brand new unit?
trust u have done the standard troubleshooting using various amp inputs, swapping cabling one channel to other, trying different digital cables into the node
no reason whatsoever for the node to have one channel w output the other channel silent
bluesound support is quite responsive... am sure they will address
good luck
seems like u have a hardware problem with the node 2i, is it a brand new unit?
trust u have done the standard troubleshooting using various amp inputs, swapping cabling one channel to other, trying different digital cables into the node
no reason whatsoever for the node to have one channel w output the other channel silent
bluesound support is quite responsive... am sure they will address
good luck