Beware of new Krell Waranty Policy


I have ownwed and then sold krell products for years, I was thinking of buying the new hts processor, but I just found out that krell would no longer honor waranty's on their products sold by individual owners, only used products sold by their dealers, this makes buying a krell a bad investment, with the new waranty policy, they will be very hard to sell in the future on the used market, so unless you want to keep it forever, I would advise not to buy one, I am not a krell basher, I have been very happy with their products, a word to the wise !
128x128samski

Showing 1 response by justlisten

Samski In my opinion, a bad investment would be buying a product on its warranty as opposed to its sonic merits. If Krell works well in your system and to your ears I find that a good investment. Buying and reselling in itself is a bad investment as you almost always lose something in the resale once you figure in shipping costs to replace the old piece and the depreciation on the sold piece. Ive been fortunate to live in area where I know knowledgable service people who have fixed most of my gear.