Thanks for the responses. As far as I know the fuses are intact. I stopped the sparks shooting out the top by unplugging it. I took it to the NAD authorized repair facility and they said a faulty power supply caused the round cylinder ( not sure of part name) to explode which probably damaged the board and other parts. I can send pics if anyone wants to see the damage. Thanks.
Beware of NAD M3 Fire Hazard
My $3k NAD M3 started shooting sparks out the top and burned the shelf that was 8" above. Luckily I was home and not sleeping or the house would have burned down. If anyone has one of these I advise them to unplug it when not in use. I took it to two different repair shops and they said it would be about $800 to just get it running and there may be board issues. They advised not to take the gamble. Anyone have any suggestions on what to do with it?
Showing 8 responses by pwb
I bought the unit used 3 year ago on AudiogonThe unit was never left on when not in useThe local line voltage is 110 A cd had finished playing 20 minutes earlier and I hadn't turned off the components yet. I was in another room when I heard the noise and ran in and saw the sparks shooting out the top. The room was filled with smoke. Another minute and the house would have been on fire. Very alarming and scary. I will try to contact NAD. |
I just looked at my audiogon history and I purchased the amp in august 2012. It was probably no more than a couple years old and in mint condition. Never had any issues with it and it was used sparingly in a second system. As far as the voltage I am just guessing it is 110. I thought everyone is either 110 or 220. I sent 2 emails to Lenbrook yesterday but have not received a response. |
Well I tried. Here’s nad’s response: Unfortunately, as this amp appears to have been bought second hand through a non-authorised reseller, we cannot verify its past history or conclude what alterations or repairs may have been made to the amp before you received it -- all NAD product sold from authorized retailers are given a full Quality Check before resale which is necessary, whereas when bought elsewhere we cannot guarantee this. We have not heard any other reports of this sort of event happening with the M3. I'm apologise that I am unable to help further, but please let me know if you have any further questions. Kind regards, Sam R., Support Crew Analyst |
Hi thanks for all the responses. I’ve contacted NAD several times and received this response: Mar 17, 9:30 AM EDT Hi Patrick,Thank you for contacting NAD Support, and sorry for the delayed response. Please provide me with the Proof of Purchase of your M3, as well as the statement from the Authorised Service Centre in regards to the M3. With these I may look into this further. Thanking you in advance, Sam R., Support Crew Analyst I sent my Audiogon invoice and United Radio invoice that said “not repaired” and I keep getting the same request (5 times) and I responded each time and then received this response: Your request (#173469) has been pending for 4 days and has thus been solved. To reopen this request, reply to this email or click the link below: Any suggestions? Thanks |