Vandersteen has always been highly responsive to questions and issues I have put to them regarding their loudspeakers; on one occasion I was able to speak with Mr. Vandersteen personally. Very impressive service, very impressive products.
Best Customer Service (Manufacturer)
There are many audio companies that are competing for our hard earned dollars. The impressive guys are the ones that stand behind their products. Nothing is more disappointing than the companies that "take the money and run". One of the notable good guys that take their accountability seriously is Bryston. They stand behind their products with an unheard of 20 Year Warranty. What are some of the experiences with Bryston and the other "Responsible" audio manufacturers?