Pass labs does rule. I called them up to ask about phono stage matching. They actually went and got their 'phono guy' on the phone to help out. Outstanding. I've had Peter help me out via email too. It's obvious they go the xtra mile, and are happy to do it. Nice that their product is great too.
Best Customer Service (Manufacturer)
There are many audio companies that are competing for our hard earned dollars. The impressive guys are the ones that stand behind their products. Nothing is more disappointing than the companies that "take the money and run". One of the notable good guys that take their accountability seriously is Bryston. They stand behind their products with an unheard of 20 Year Warranty. What are some of the experiences with Bryston and the other "Responsible" audio manufacturers?