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Best and Worst customer service?

My vote goes for Sonic Frontiers, as Best! I was contacted within an hours, after e-mailing a question. Wery friendly and helpfull!(they can count me-in on the next purchase) Thw Worst? Linn audio! It's been over a month since i submited a Q! I am stll e-mailing the question...i am sort of amused by now!
eldragon

Showing 2 responses by sean

sean
6,231 posts
 
I have to confirm the kind words about Bryston. I bought what ended up being a basket case 4B amplifier via the net. Bryston basically took care of all of the problems under warranty except for some small labor charges which they did not cover due to physical abuse. While i no longer own the amp, i can not see anyone improving on the level of customer service that i have received from them. I don't want to name the worst that i have dealt with, as i'm still battling with them and they might read this thread. Their products are mentioned here more than occasionally. Sean >
sean
6,231 posts
 
Hey Shaq, try calling B & K and ask for Jerry. They have an 800 number that can probably be found in the Audiogon manufacturers forum. Jerry will help you out with ANYTHING that you need to know and do it in a down to earth fashion. VERY good to work with and quite honest about what to expect. Sean
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