Best and Worst customer service?


My vote goes for Sonic Frontiers, as Best! I was contacted within an hours, after e-mailing a question. Wery friendly and helpfull!(they can count me-in on the next purchase) Thw Worst? Linn audio! It's been over a month since i submited a Q! I am stll e-mailing the question...i am sort of amused by now!
eldragon

Showing 1 response by brandon

BEST-Von Schweikert Audio...Bought a used pair of VR-6s that
developed some cracks in the vaneer. Speakers were about
two year old and normally would still be under warranty, but unfortunately VSR went out of business because of the flood. I thought I was shit out of luck.
When Von Schweikert resurfaced,(this time in Ca.), I called Albert and explained my problem. Albert expressed his regret and then offered to replace the VR-6s with a brand new pair of VR-7s paying only the difference in their respective retail prices. Needless to say I ended up coming out ahead on the whole deal and am extremly happy.