Best and Worst customer service?

best: sonic frontiers-very heplful, friendly, technically as Best: Sonic Frontiers-knowledge, friendly, technically astute. Speak to Douglas. Worst: Sony, no one is even close. Ater dropping nearly four grand on a XBR rear projector, it was impossile to reach anyone for technical info. Even after calbration TV is still not right. Absolutely impossible to reach anyone at Sony who knows anything. Have tried everything. Go else where to avoid that "screwed again" feeling.

there is no doubt that the worst customer service. hands down, is Sony. I purchased a XBR rear projection tv and have had absolutely nothing but problems since day one. Sony has no field reps. no customer service and does ot give a damn that I spent over four grand for a piece of junk.I can not ever find a qualified repair shop to fix it, as the last "technician" who "serviced" it made it worse, and ledt his hair(!) and dirt on the inside of the screen! He refused to come back to clean the inside of the screen (P.J. tv repair, Brick, NJ). but only after I took a day off from work to wait for him to fix the mess he made. Sony hass no interest whatsoever in the multitude of problems I had with this "top of the line" piece of junk.
The best coustomer service I feel is from Sonic Frontiers. They are responsive, and actually care if their customers are satisified with their purchases. McCormick si also quite good, although getting them on the phone can be a bit frustrating.