Best and Worst customer service?


My vote goes for Sonic Frontiers, as Best! I was contacted within an hours, after e-mailing a question. Wery friendly and helpfull!(they can count me-in on the next purchase) Thw Worst? Linn audio! It's been over a month since i submited a Q! I am stll e-mailing the question...i am sort of amused by now!
eldragon

Showing 1 response by alexatpos

The Worst-Nordost...had a 3m xlr ic Odin, bought at authorised dealer, wanted retermination (as stated on their site that is something they do) and after some e mail exchange (I still got those mails somewhere) they refused. 

Excellent service-Pathos....had an integrated amp. Pathos Inpol mk2, had a problem with power (switch) supply, send it to factory, got it back in better shape than it was before,cleaned, new tubes they even took care of some small cosmetic inperfections that were made during the use.

Aldo I had never had an Atmasphere product, I was considering once to buy sh preamps and mono blocks, wrote to R.Karlsen, got all the informations about those units that were on sale, he checked the data of my speakers as well, gave me some advice about it....
Needless to say, if the opportunity comes, will buy his products without a doubt...