Bad Disc Arcam DV29

Hi Higgins:

Thanks for the input. I'll try cleaning later today. I did use a "Disc Lens Cleaner" to no avail, however they seem pretty cheesy. The sonics and video are steller, head and shoulders above my previous Marantz. It has HDMI output, which I am using. Highly recommend. My problem is an anomaly, and might have been sold to me this way. Audiogon seller claims his brother in the UK gave it to him as a gift. It arrived with a European Power Cord, and programmed for Europe. I had to reprogram to reg 1. Could be this is an inherent problem, buying in the UK for USA use. Thanks again for your input./ Best/ Bill

Hi;
I have a DV29 and had some of the same problems. Reinstalled software v5.26 and 'no disc' went away. You should be able to get an upgrade disc from an Arcam dealer or you can get it by writing charliek@aslgroup.com, the customer service manager at Audiophile Systems LTD, the US Arcam distributor. Free of charge. Also, go into setup menu and make sure that the TV/video system is on 'NTSC' rather than 'AUTO'. CD playback and video playback are better that way.

My Arcam FMJ DV29 rejects about 50% of my audio CDs with a "no disc" on the display. I would love to get my hands on a V5.26 disc but nobody seems to know anything about it. Can anyone help ?

Anyone still enjoying this Player in 2023?

 

Happy Listening!