Hi;
I have a DV29 and had some of the same problems. Reinstalled software v5.26 and 'no disc' went away. You should be able to get an upgrade disc from an Arcam dealer or you can get it by writing charliek@aslgroup.com, the customer service manager at Audiophile Systems LTD, the US Arcam distributor. Free of charge. Also, go into setup menu and make sure that the TV/video system is on 'NTSC' rather than 'AUTO'. CD playback and video playback are better that way.
I have a DV29 and had some of the same problems. Reinstalled software v5.26 and 'no disc' went away. You should be able to get an upgrade disc from an Arcam dealer or you can get it by writing charliek@aslgroup.com, the customer service manager at Audiophile Systems LTD, the US Arcam distributor. Free of charge. Also, go into setup menu and make sure that the TV/video system is on 'NTSC' rather than 'AUTO'. CD playback and video playback are better that way.