Sparkyy raises several different questions:
1) We do not publish an e-mail address as it is a very inefficient way to communicate. Please call instead.
2) I'm a bit puzzled that you called "at least 50 times with no answer". Michael Wiedmaier is our Customer Service Manager and (as noted) can be reached at 303-442-7300 x223. Steve Silberman is our National Sales Manager and is at x233. You should either get a voice mailbox or a real person and not "no answer". If you get voice mail, you should get a callback within an hour or two (worst case, if someone is at lunch).
3) All Ayre products are available in black for an additional charge of $250, EXCEPT the 7-series products. These are only available in the standard silver/black two-tone combination.
4) The V-5xe and V-6xe were originally made 18" wide. This is difficult to fit into racks, so they have been changed to 17-1/4" wide. There was an interim period of changeover, but I believe that all V-5xe's and V-6xe's currently shipping are the narrower width. Please call if you need further clarification.
Hope this helps,
Charles Hansen
Ayre Acoustics, Inc.
1) We do not publish an e-mail address as it is a very inefficient way to communicate. Please call instead.
2) I'm a bit puzzled that you called "at least 50 times with no answer". Michael Wiedmaier is our Customer Service Manager and (as noted) can be reached at 303-442-7300 x223. Steve Silberman is our National Sales Manager and is at x233. You should either get a voice mailbox or a real person and not "no answer". If you get voice mail, you should get a callback within an hour or two (worst case, if someone is at lunch).
3) All Ayre products are available in black for an additional charge of $250, EXCEPT the 7-series products. These are only available in the standard silver/black two-tone combination.
4) The V-5xe and V-6xe were originally made 18" wide. This is difficult to fit into racks, so they have been changed to 17-1/4" wide. There was an interim period of changeover, but I believe that all V-5xe's and V-6xe's currently shipping are the narrower width. Please call if you need further clarification.
Hope this helps,
Charles Hansen
Ayre Acoustics, Inc.