Avoiding Scammers - Both As Buyer & Seller


I know that I'm not a scammer. But you don't know that I'm not a scammer. And I don't know whether or not you are a scammer. "Trust me!" are perhaps the most untrustworthy two words in the English language. 

Like many here, I used to regularly sell things on eBay, audio sites, etc. But in recent years it has gotten too easy to get scammed as a seller. You sell a nice item, package it securely and ship it as promised. The buyer receives it and claims you sent them an old shoe. They file a complaint. Despite your positive feedback & documentation you are ruled against with no apparent recourse. And wham - you're out both the item and the money. The selling platform like eBay,etc. and payment processors, like Paypal or credit card companies, almost always side with the buyer.

This unfair situation has led me to curtail most selling, except locally - and for cash. The rare times I sell online I worry until the transaction is completed without issue. 

Is it just the wild west for sellers, i.e keep on as before and hope you don't get scammed? Or are there some solutions you have come across that help bridge the divide? Obviously a sale should be a two-way street, with easy traversing for two honest parties. And protections against scammers should be equally balanced and available for both buyers and sellers.

How have other Agon-ers dealt with this issue?

 

sid-hoff-frenchman

Showing 1 response by fiesta75

I've gone to tamper resistant seals and state this in the description. No returns or warranty on any item that has had the seals tampered with. If the buyer doesn't like the seals, don't buy it. Take many photos, before seals, after, during the packing and again before item is shipped. Don't sell on Ebay for sure.

I do like the phone call idea if potential buyer does not want seals, thank you.