Aurender N10 - Sound quality performance is erratic


I am having problems with my N10. Some days it plays amazingly good, other days good and some days not good at all.

I live very near Aurender in SoCal and so I took my unit in for service and they provided me with a loaner. The first session after I put the loaner in the system was all-time good. Then the next day wasn't all that great. Then the next two days were good but no great. Anyway, this is just weird. Both N10s appear to exhibit this erratic behavior.

My internet is ATT DSL at 24Mbps and that has been suggested as the culprit (I was thinking about calling and asking them to give me a trial at 50 or 100 Mbps to see if the increased speed will eliminate the problem - 24Mbps is fast enough I almost never seen buffering in Netflix). It has been suggested that I get hi-speed cable to solve this problem and get rid of the twisted pairs on the phone line. I have tried a DSL filter and it hasn't seemed to help, assuming I've got it installed correctly.

So have any of you N10 users had this problem? If so, how did you fix it?
pokey77

Showing 2 responses by georgehifi

JA's comments apply only to the A10 which has its own dac section.
Correct, my bad, just saw Aurender and 10 and flashed back to this hobbling Aurender did on this unit..

Cheers George
If you read the Stereophile review of this unit, it seem to do a little trickery to anything that’s not MQA related, JA exposed it and I commented on it in the comments.

https://www.stereophile.com/content/aurender-a10-network-music-playerserver
" However, the A10's misapplication of the MQA reconstruction filter to non-MQA files stored on its internal drive means we must withhold a full recommendation for the A10 until this problem has been corrected.—John Atkinson"

And this was still the same even after a firmware update.

Cheers George