i have been in contact with the manufacturer in germany. reiner has been prompt in replying and very accommodating.
mine, upon initial power up, did not grab and spin the record. i sent it back directly to germany and he sent me a new unit. i received it before i actually shipped my old unit back. reiner sent me all kinds of fluid and replacement rollers to offset the hipping costs.
my canadian dealer was less than accommodating, so i dealt directly.
mine, upon initial power up, did not grab and spin the record. i sent it back directly to germany and he sent me a new unit. i received it before i actually shipped my old unit back. reiner sent me all kinds of fluid and replacement rollers to offset the hipping costs.
my canadian dealer was less than accommodating, so i dealt directly.